Online Delivery


Online Delivery Times

Delivery is approximately 2-3 business days, however delivery to South Island and Rural areas will take longer.  Rural deliveries may take up to a week. 

*Delivery Delays*   

Our courier partners are currently experiencing delays in residential deliveries. This is due to current staff shortages, safety protocols and an increase in online freight. Please allow additional days for your delivery. We thank you for your patience.   

Your track and trace number will be emailed to you once your order has been dispatched. To track your package yourself, have your track and trace number ready and either call your local Fastway Depot or visit


Online Delivery Charges

We offer free delivery on orders of NZD$200 or over throughout New Zealand.

Our Delivery Fees are as follows:

  Within Auckland: $5.99-$7.50

North Island: $8.99

South Island: $14.99

Rural deliveries will have an additional charge of NZD$5.99

Please note we do not ship to PO Boxes as we require the signature of the recipient.

For returns information, please click here.