14th March 2022

Dear Customer,

Due to the current COVID situation we wanted to update you on how this may also impact your order/job with CurtainStudio in the coming weeks.

Our stores remain open and the teams are working hard to fulfil orders/jobs however like many other businesses are short-staffed and working with reduced capacity. Some of our suppliers are already experiencing delays in product delivery, which is further impacted by reduced capacity in transportation services. We will be in touch if this will affect you directly.

If for any reason you need to reschedule your installation, including if your household is isolating please contact us ASAP on 0800 287 824. Please bear with as we work through the challenging situation, we appreciate your patience and understanding.

We want to remind our customers that we are taking our role in containing the spread of COVID-19 seriously and are operating safe business practices to ensure this.

COVID-19 PROTECTION FRAMEWORK - TRAFFIC LIGHT SYSTEM 

YELLOW LEVEL RED - The whole of New Zealand

We have the following options available to help you find your perfect window furnishings; in-store, in-home or virtual consultations.

• Our retail stores are open with 2m social distancing taking place and all staff and customers are required to wear a face-covering at all times while in-store 

• If you are experiencing any flu-like symptoms please do not visit us in-store or request we come to your home, we can help you with any queries over the phone, provide you with a virtual custom consultation and you can shop our readymade offering on our website. We will be happy to meet with you once you are better.

• As at all other levels we are maintaining routine cleaning and high standards of hygiene and asking all employees to stay at home if they are feeling unwell

If you need to contact any of our stores you can do so through our store finder.

Alternatively, you are more than welcome to send us any questions you may have to marketing@curtainstudio.co.nz and we will respond as soon as we can.

The CurtainStudio team